1. Using SMATENERGY
You may use the platform only for lawful business operations and in accordance with your organization’s assigned role and permissions. You are responsible for keeping account credentials secure and for activity performed through your account.
2. Accounts and access
Organizations must provide accurate registration information and promptly update material changes. Access may be limited, suspended or removed where required for security, billing, compliance or misuse prevention.
3. Operational data
You retain responsibility for the accuracy and lawful collection of information entered into the platform. SMATENERGY may process operational data to provide monitoring, reporting, alerts, security and platform services.
4. IoT and third-party services
Telemetry and integrations can depend on devices, connectivity and third-party infrastructure. The platform should be used alongside appropriate operational procedures and independent safety controls.
5. Billing and subscriptions
Paid plans, billing periods, renewals, limits and cancellation terms are presented during purchase or in the applicable account settings. Outstanding charges may affect access to paid features.
6. Acceptable use
Do not attempt to bypass access controls, interfere with platform availability, introduce malicious code, misuse other users’ data, or use the service for unlawful activity.
7. Availability and changes
We may maintain, update or improve the service and may change features over time. Where practical, material service changes will be communicated through the platform or other appropriate channels.
8. Contact
Questions about these terms can be directed to the SMATENERGY team through the contact page.